CARD manufacturing, personalisation, and digital solutions company, SecureID Limited, has inaugurated its fully-equipped Mastercard Card Quality Management (CQM) test laboratory at its facility in Lagos.
At the inauguration, SecureID also secured Mastercard’s CQM certification, which reinforces confidence on the operations of the card firm, achieved in November 2017 ahead of the April 12, 2019 deadline.
CQM is a separate Mastercard programme that assesses card production quality and compliments the site security compliance managed by the Global Vendor Certification Programme (GVCP).
CQM is mandatory for vendors that manufacture or personalise chip cards, and promotes high quality, reliability and compliance with Mastercard card standards.
The objective of the CQM scheme is to ensure that the quality of card products sold under the Mastercard brand is properly managed by vendors; hence CQM requires compliance with ISO 9001:2015 standards.
However, CQM defines requirements beyond ISO 9001, partially due to the fact that ISO is by definition a generic standard and CQM is more precise, as it has a much tighter and better defined perimeter.
The employed processes for qualification are predicated on two Quality Requirements – Product Quality Requirements, and Quality Assurance Requirements.
CQM mandates that quality control measures in product qualification, production quality control and quality monitoring are achieved.
According to the Founder and Managing Director, SecureID Limited, Kofo Akinkugbe, “SecureID is a forward thinking company with quality being in our DNA. Without waiting for Mastercard’s deadline of April 2019 for companies to be CQM certified, SecureID achieved the certification late in 2017 in record time.”
SecureID’s adherence to CQM standards gives our customers the assurance that our products would not fail in the field (shipment, distribution, usage). They would maintain functional and operational robustness during and beyond their expected or designed lifetime. Our products are resistant to electrostatic discharge, card bending or torsion, abrasion, chemicals, temperature and humidity, mechanical stress, chip module extraction and so on,” she added.
Akinkugbe said SecureID customers can have peace of mind that the cards in the hands of their cardholders would not fail when they need it most. “Such reliability and quality is what SecureID is well known for.”
She disclosed that SecureID is already certified by Mastercard, Verve International, Visa International and ISO 9001/2015 for Smart Card Manufacturing and Personalisation. SecureID is also PCI Card Production and Provisioning complaint.
Vice President and Area Business Head, West Africa, Omokehinde Adebanjo, said: “At Mastercard, our certification programs ensure that our partners are up to speed with our innovations to better serve our customers. With the achievement of the CQM certification and the availability of a dedicated test lab, SecureID can now provide services to our customers that were previously sourced outside the country. We applaud their foresight in making this investment in providing improved quality services to their customers and we are pleased to have partnered with them to achieve this.”
Founded in 2015, and 100 per cent Nigerian owned, SecureID Limited is Africa’s industry leader in card manufacturing, personalisation/fulfilment and digital solutions company, offering end-to end identity management and digital security solutions to public sector, private sector, finance sector, telecoms sector and retail sector.
The company currently has clients in 21 countries across Africa, and has a world class smartcard manufacturing plant capacity of 200 million cards yearly.